FAQ / Info

• How are my messages or files encrypted?

  The messages are encrypted on the client and server side using AES (256 bit). For decryption, the respective keys are required, which are stored in the URL. These keys are not stored on the server. In addition, the character string that is stored after the double cross (#) in the URL cannot be read by the server. The reading of the client key can only be done on the client side. This means, in simple terms, that your end device already sends the message encrypted to the server and that the server does not have access to the key that your end device has generated. The following applies to the file: The file is encrypted on the client side using AES (256 bit) before uploading. Due to the performance and load of the server, no server-side encryption is used here.

• How does the read confirmation via telegram work?

  For the read confirmation to work you have to create a user name in the Telegram app. You can enter the username in the field "Telegram Username" here on this website.

• How secure is my connection to the server?

  The connection is secured by SSL. This means that the communication between your end device and the server is encrypted.

• What happens to my message when it is read?

  The encrypted message is immediately deleted from the server as soon as the button to read the message is clicked.

• I forgot the link to my message, what can I do?

  There is no way to recover the data.

• Can you support the project with a donation?

  Yes, a donation via BTC is possible. The wallet address is: bc1q3r96065ch7jcama2nemh459dg93wkt7hl5kf5l

• Where can I find the source code of Cryptnote?

  We removed the source code from GitHub due to our pending patent.

• Warrant Canary

  Warrant Canary

  Public PGP Key

• Imprint

  Cryptnote HQ

  Alexander Slatina Einzelunternehmen

  Stumpenallee 26A

  76689 Karlsdorf-Neuthard

  GERMANY

  There is no entry in the commercial register.

  We refer to the online dispute resolution of the European Commission.

  support[@]cryptnote.net

  

• Terms & Conditions

  § 1 Prices

  Due to the small business regulation, the prices do not include sales tax (VAT).

  § 2 Payment Methods

  We accept credit cards (VISA, MasterCard, American Express), Apple Pay and Google Pay, as well as Bitcoin (BTC) and Monero (XMR) and other crypto currencies through the payment service providers Stripe, Inc. and Coinpayments, Inc.

  § 3 Cancellation Policy

  The customer can withdraw from the contract within 24 hours. The withdrawal must be sent in written form to support[@]cryptnote.net.

  § 4 Services & Delivery Of Services

  Premium services or hereinafter referred to as "Premium Features" include technical support regarding Cryptnote, the ability to send and receive an unlimited number of encrypted messages, to send and receive encrypted file attachments (up to 10 MB), and to receive read receipts via the App Telegram. One month of Premium Access corresponds to 28 days (4x 7 days). The premium functions are made available after one hour (60 minutes) at the latest, when paying by crypto currency (Bitcoin, Monero, etc.). When paying by credit card, the premium functions are usually available immediately after completion of the purchase. In the event of technical difficulties on the part of Stripe Inc, Coinpayments, Inc, in the event of maintenance work, malfunctions or failure of the service, delays may occasionally occur. In case of problems with the payment, please inform us so that the problem can be solved as soon as possible. For this purpose please send an e-mail to support[@]cryptnote.net.

  § 5 Liability

  Since messages and files are encrypted without exception, we cannot track or control which content is distributed or stored in the Cryptnote database. Accordingly, we, Cryptnote HQ, dissociate ourselves from any content and data or files that are encrypted by users on Cryptnote and distributed in the form of a link.

  § 6 Refunds

  Since a purchase cannot be made by mistake and we therefore assume a purchase intention when making the payment, we will only refund money after 24 hours in exceptional cases. For this purpose please send a message to support[@]cryptnote.net. If there are any problems with our service, please contact us immediately, we will help you.

  § 7 Changes of Terms and Conditions

  The terms and conditions can be changed at any time.

  Last Updated: September 28th 2020

• Privacy Policy

  1. Which data is processed by Cryptnote?

  During registration, the username, password in "encrypted" form, time and date of registration are permanently stored in a database.

  2. Does Cryptnote store IP addresses?

  Because we had recently more attacks on our server, we decided to store IP addresses temporarily. We do not link any user account information or put any information into context to any of our stored IP addresses. That's not our business. We try to protect our users as much as possible.

  3. Which additional information is stored about the user?

  After registration the user has the possibility to save a telegram username in his Cryptnote account. This username will also be stored permanently, if the user wants to do so. Alternatively the telegram username can be entered manually before encrypting a message. This will result in the telegram user being stored for the time until the message is retrieved. Afterwards the complete data record is deleted, which also contains the telegram user name.

  4. Which cookies are stored?

  Cryptnote sets two cookies (PHPSESSID and csrftoken) for the security of the user and Cryptnote itself. In addition, three more cookies (__stripe_mid, __stripe_sid and customerly_jwt) are set by the payment service provider "Stripe Inc", plus four more cookies from our Analytics Software (Matomo) which is installed on our server. This can change at any time.

  5. How is information treated?

  Messages and files sent via Cryptnote are encrypted with AES (256 bit). Simple text messages are encrypted on the client and server side, files are only encrypted on the client side for technical reasons. We assure that everything is done to keep the users' data secret, secure and in compliance with GDPR. This concerns registration data (username, password, telegram username), text messages and files stored in the database of Cryptnote.

  6. Which third-party services does Cryptnote use?

  Stripe Inc. (js.stripe.com/v3), Coinpayments.net (redirection to Coinpayments Inc.) and Customerly for customer support. We have no influence on tracking, storing of data by the third party providers used on this platform.

  7. Who is liable for the content of the messages created and sent on Cryptnote?

  Since messages and files are encrypted without exception, we cannot trace or control which content is distributed or stored in the database. Accordingly, we dissociate ourselves from any content and data or files that are encrypted by users on Cryptnote and sent in the form of a link to any third party.

  8. Deletion of data

  If you want to delete your user account, you can send us a message to info[at]cryptnote.net. Please replace [at] with the @ symbol.

  9. Analytics